let’s work together!
An A-Z Solution To Cover All Your Needs
While doing everything yourself may give you more confidence in your operations and help you stay in control over everything, it gets very overwhelming after a while. That’s why you need us, an experienced medical virtual assistant with over a decade of experience working both in an office setting and remotely.
With our help, you’ll be able to get more tasks done without putting in any of the work yourself, and make sure your reports, referrals, supplies, and inventory are always in perfect shape, and that your patients are always well-informed about treatment procedures.
- Preparing patients’ charts
- Obtaining copies of lab results or specialist report
- Explaining treatment procedures to patients
- Order functional labs and/or blood work
- Transmitting prescription refills as directed
- Prior authorizations
- Order supplements
- Instructing patients about medications and special diets
- Updating and filing patient medical records
- Scheduling appointments
- Respond to patient portal messages
- Manage outgoing referrals
- Generate and follow up on the patient recall list
As a practice owner, you know full well that it’s your responsibility to make sure your patients’ needs are always covered and catered for in and out of your practice. However, this can be very demanding, as you need to maintain a database of users, send emails, update and maintain patient relationships, and more.
We can help you achieve that and much more, all without being involved yourself. Our job is to help you create thriving relationships with your patients, maintain compliance, and keep your invoices in shape without any of the busy work on your end.
- Answer emails
- Return phone calls/voicemail messages
- Scheduling, confirming, and rescheduling appointments
- Organize and input data into EHR
- Setting up patient EHR portals
- Sending new intake paperwork
- Verifying insurance benefits
- Understand and maintain HIPAA regulations
- Providing support in the management of patient medical records
- Maintains patient accounts by obtaining, recording, and updating personal, financial information, and/or insurance information.
- Send invoices for copays, deductibles, and/or balances
- Processing invoice payments for co-insurance, co-payments, and/or uninsured visits
- Handle/distribute fax inbox
If you’re looking to expand your reach and grow your patient base, social media is the way to go. For years, we have studied the secrets of creating successful social media campaigns and the skills needed to maintain and upkeep a growing online presence.
Today, we’re offering you the complete social media package your practice needs to maintain organic engagement, get more clients walking through the door each month, and receive more recognition locally and nationally.
- Hashtag research
- Content Strategy
- Monthly analytic report
- Graphic creation
- Scheduling posts
- Organic engagement
- Basic captions/copywriting
- Profile Optimization
While most practitioners assume that all it takes to grow their business is to provide better medical care, finances are the underlying factor that can make or break your practice’s growth.
We offer practice owners the opportunity to automate their billing process and let us handle all the intricacies that require time, effort, and attention to make sure you get them right.
- Insurance benefit and eligibility verification
- Prior authorizations
- Uploading EOBs
- Posting payments
- Generate superbills for client insurance submission
- Submit insurance claims
- Following up on unpaid invoices
- Investigating claim denials & rejections
Looking to ensure that your staff and yourself always have the right credentials to stay in business? Our credentialing and contracting services allow you to ensure that medical staff members maintain current credentials and licenses to work legally in their field or specialty.
- Individual Provider Enrollment/Credentialing (Getting on Insurance Panels)
- CAQH Completion or Management
- Recredentialing
- NPI Registration (Type I and Type II)
- Enrollment for Electronic Transactions
** A typical credentialing process takes from 90 to 120 days, sometimes longer **
Get your EHR running smoothly from day one—without the overwhelm.
Starting with a new EHR can feel exciting… and also a little intimidating. Between setting up your services, forms, client portal, automations, and making sure everything looks professional, it’s easy to spend hours clicking around and second-guessing yourself. That’s where I come in.
With 18+ years of healthcare experience and hands-on expertise across multiple EHR systems, I offer a Done-for-You Practice Better Setup Service designed specifically for private practice owners.
How I Support You
Depending on the package you choose, your setup may include:
- Full account configuration based on your unique workflow
- Services, packages, and pricing setup
- Calendar integration & availability settings
- Custom intake forms and consent documents
- Automated reminders and follow-ups
- Branded client portal (logo, colors, business info)
- 1:1 walkthrough session so you feel confident using your system
Who It’s For
- Solo practitioners who want a smooth, professional setup
- Growing group practices that need an efficient system
- Providers who’d rather focus on clients than tech
- Anyone ready to make Practice Better their “one-stop” admin solution
The Result
A fully customized, ready-to-use Practice Better account that saves you time, reduces no-shows, and gives your clients a seamless experience.